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How spin77 Handles Your Personal Information

This Privacy Policy explains what data we collect when you open an account, make a deposit via JazzCash, Easypaisa or Raast, and use the lobby — and exactly how we protect it.

Account data protectedJazzCash & Easypaisa payment data securedRaast transfer details never sharedYour rights explained clearlyContact us to request changes
spin77 How spin77 Handles Your Personal Information
PRIVACY CONTACT PATHS

How to Reach Us About Your Privacy

If you want to review, update or delete the personal data we hold on your account, reach out through any of the channels below. Our support team handles privacy requests separately from general account queries, so mark your message clearly as a data or privacy request to get it to the right person faster.

Email Support Send your privacy or data request to our support email. Include your registered account number so we can locate your records without delay.
Live Chat Open live chat from your account dashboard and select the privacy or data topic. A support agent will log your request and confirm receipt immediately.
Account Help Form Submit a written request through the in-account help form. Use the privacy category, and we will confirm the data held and any action taken.
HOW WE PROTECT YOU

Data Handling, Cookies and Account Security

We apply security measures across every layer of your account — from login to payment processing — to keep your information from being accessed without authorisation. Here is what that looks like in practice.

Payment Data Security

JazzCash, Easypaisa and Raast transaction references are encrypted in storage. We do not retain full wallet credentials — only the reference needed to reconcile your deposit or withdrawal.

Cookies and Session Tracking

We use session cookies to keep you logged in and analytics cookies to understand how the lobby is used. You can adjust cookie preferences through your browser settings at any time.

Account Access Controls

Each login triggers an OTP verification to your registered mobile number. If an unrecognised device attempts access, the session is flagged and you are notified via your account email.

Data Retention and Deletion

We keep your account data for as long as your account is open and for the period required under applicable law. Once that window closes, identifiable records are removed from active systems.

Your Privacy Questions Answered

These are the questions we hear most often about how spin77 handles personal data, payment records and account information. If your question is not here, contact support directly and reference the privacy topic.

We collect your name, email, mobile number and the payment method you choose — JazzCash, Easypaisa or Raast. We also log the device and IP used at registration to secure your account from the start.

We store only the transaction reference needed to confirm your deposit or withdrawal. Full wallet credentials are never retained on our systems after a payment clears.

Yes. Send a data access request through live chat or the account help form. Mark it clearly as a privacy request and we will compile and share your account data within a reasonable timeframe.

Contact support via email or live chat and request account closure along with data deletion. We follow a defined retention schedule — identifiable records are removed once the required period under applicable law has passed.

We do not sell your data. We share only what is strictly necessary with payment processors like JazzCash or Easypaisa to complete your transaction, and with service providers bound by confidentiality obligations.

Session cookies keep you logged in during your visit. Analytics cookies help us understand lobby usage patterns. You can manage or block cookies through your browser settings without losing access to the account.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.